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FAQ


  FAQ  

What does GLASS LIZZARD™ stand for?

As a future-facing skincare brand, we chose the name Glass Lizzard for its ability to transcend the everyday. Glass is a nod to the glass skin trend born in Korea, which refers to skin so luminous and smooth that it resembles glass. Lizzard grounds that concept, representing resilience and earthiness — plus, it's just fun. Together, they represent the balance and innovation we bring to your skin and skincare routine. 

Are your products safe & skin-friendly?

We only formulate with skin-loving ingredients that are always tested for safety and efficacy. We don't use any fragrances, essential oils, colorants, allergic sensitizers, or animal byproducts. Our gentle yet powerful formulas are effective on every skin type--even sensitive skin!

Do you test on animals?

We never test on animals or use ingredients that have been tested on animals. We are 100% Vegan + Cruelty-Free. 

How long is the shelf life? Can the products change color?

All of our sheet masks can be safe in storage until the expiration date (printed on the package). However, they should be used immediately after opening.
Other products like our Balm and Exfoliator can be used up to a year or two after opening (printed on package). We recommend that you use them regularly once opened to limit . Please note that prolonged and consistent exposure to high temperatures, humidity and exposure to sunlight or air may compromise the formula's efficacy. 

Where are your products made?

All GLASS LIZZARD™ products are made in Korea, where our top-class manufacturers and scientists help translate our product vision into sophisticated formulas inspired from their research in the epicenter of skincare technology.

Are GLASS LIZZARD™ products 'All Natural'?

We are not 100% natural. We blend safe synthetics + natural plant extracts to create our formulas. That's because some 'Natural' ingredients can actually be irritating to the skin - safe synthetics are in fact cleaner + specifically designed to deliver skin benefits with minimal to no irritation.

 

SHIPPING

How long will my order take to arrive?

Generally orders will be processed within 1 business day. You will received a confirmation email as soon as process + ship.
Standard Shipping takes est. 3-5 business days.
Expedited Shipping takes est. 1-3 business days.

How can I get Free Shipping?

We offer free shipping on orders of $22 or more!

Other Questions?

If you have any further questions, please email us at info@glasslizzard.com. We will try to get back to you as fast as humanly possible! Thank you for your support + understanding. 😊